Return & Refund Policy – MommyChoiceBD
At MommyChoiceBD, your satisfaction is our priority. If you're not fully happy with your purchase, we're here to help.
✅ Return Eligibility:
You may return a product within 07 days of delivery.
The product must be unused, undamaged, and in its original packaging.
Include proof of purchase (order ID or invoice with video clips).
Non-Returnable Items:
Personal care or hygiene items (e.g., diapers, opened bottles)
Perishable goods (e.g., food, snacks)
Clearance or final sale products
How to Return:
Contact our support team at support@mommychoicebd.com or through Facebook/website chat.
Provide your order details and reason for return.
We'll guide you through the pickup or drop-off process.
Refund Policy:
Refunds will be processed within 7–10 business days after product inspection.
The refund will be sent via your original payment method (Bkash, Nagad, Card, etc.).
Exchange Option:
Want to exchange instead? We’re happy to assist, subject to stock availability.
If you have any questions, please don't hesitate to reach out — we’re here to make your shopping experience worry-free!